Real time augmented reality markup!
Updated: Aug 26, 2019
Think about the last time something broke in your home... your dishwasher, your furnace or your cable modem. The process is always the same. You call a 1-800 number, wait on hold, and then try to verbally describe what you are looking at. When you are unable to solve the problem, a service technician gets sent to your home next Thursday between 8:00 AM and 12:00 PM.
ICwhatUC believe there is a better way. We provide the ability for customer and service technician connect instantly over a video call, and provide augmented reality markup to not only help diagnose issues, but enable the ability to solve them immediately.
Check out one of our office technians Rod showing me how to reset our cable modem using augmented reality markup below! My phone screen is on the left, and Rod's working remotely from his laptop on the right.